PMI-ACP Preparation Exam Mocktest2 - Whizlabs

Question 54 of 120
Gerard is a scrum master handling a scrum team working on the customer production system development. The members of the team are distributed across the globe. During the iteration, the team found a critical defect so they decided to discuss the troubleshooting steps on the video conference. But suddenly the team members started blaming each other for the defect and the discussion turned into an argument. How would Gerrard handle this situation as a scrum master?