Project Management Professional (version 2023)

Question 85 of 200

Review

In a time-critical construction project, a misunderstanding occurred between the supervisor and the technician. The misunderstanding turned into a major conflict and the technician has complained to the project manager that they cannot
continue to work under the supervisor any longer. The supervisor cites the technician's poor performance as the reason for the conflict.
How should the project manager resolve the problem?

Provide a just-in-time training to the technician to improve their skill set

Talk to the supervisor to tone down their approach and attitude

Use a direct, collaborative approach with the technician and supervisor

Replace the technician with a high performing resource as time is critical

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