Project Management Professional (version 2023)

Question 174 of 200

Review

A project team created user stories after understanding the customer requirements. As the project progresses, the project manager observes that there are too many change requests. The team feels that the outcomes they are working on
are not aligned with the customer requirements.
What should the project manager do?

Arrange for a workshop with the customer to understand the business values expected from the outcomes.

Acknowledge that the current team needs improvement and hire more qualified team members.

Include a representative from the customer to work collaboratively with the team.

Refer to the configuration management knowledge base for similar projects delivered in the past.

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