Project Management Professional (version 2023)

Question 146 of 200

Review

Several components of an expensive manufacturing project have been returned by the customer.
The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintained.
How should the project manager communicate with the customer to help assure them that the project has produced quality products?

Show the customer sample results from the current batch.

Show the customer the tolerance and control limits.

Show the customer the quality control measurements.

Show the customer a sample history of quality.

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